After he was diagnosed with diabetes a few years ago, Rob Kilbourn and his doctor settled on a pill that controlled his blood sugar perfectly. Eight months later, his health insurer took it off the list of drugs it pays for, sending him into a weekslong scramble for a substitute that would work as well.
Now he has to inject his meds in addition to taking a pill, and it took several doctor visits and lab tests to find the right combination.
âI went from taking a pill working wonderfully and now Iâm injecting myself. It is frustrating that our health care is being determined by insurance companies and not by our doctors,â said Kilbourn, of Lakeville.